Run your entire property on autopilot.
Meraki PMS unifies bookings, WhatsApp guest check-in, an AI concierge, housekeeping, finance, and owner reporting — so small teams run like big operators. Register in minutes for a 7-day full-access free trial.
- Modules in one platform
- 0+
- Modules in one platform
- AI guest verification
- 0-step
- AI guest verification
- Granular permissions
- 0+
- Granular permissions
- OTA calendar sync
- 0 min
- OTA calendar sync
Trusted by modern hospitality operators
One platform. Every department.
From the WhatsApp message that starts a stay to the owner statement that ends the month — every workflow lives in the same system.
Your best front-desk agent, awake 24/7.
The concierge answers guests on WhatsApp from your property's knowledge base, creates service requests automatically, and hands off to your team the moment a human is needed.
Answers from your property's own knowledge base — wifi, house rules, directions, recommendations.
Detects requests in conversation and files them for staff approval automatically.
Escalates to a human with full context the moment it's out of its depth.
Every message stored, searchable, and visible to your team in real time.
Meraki Casa✓
AI concierge · online
Verified guests before they arrive.
An 11-step guided WhatsApp flow collects details, consent, ID documents, and a selfie — validated by AI vision, stored privately, and audit-logged.
Step-by-step guest verification
Meraki Casa Check-in✓
online check-in assistant
AI-read documents
Vision AI extracts and validates ID details — no manual typing, no photocopies.
Consent-first
Guests explicitly consent before any document is requested. Everything is audit-logged.
Private by design
Documents live in a private bucket, accessible only via expiring links to permitted roles.
One system, fully unified.
Stop jumping between channel managers, task managers, and spreadsheets. Tour the five core modules that replace your stack.
Every building, floor, and room — modeled properly.
Multi-property, multi-building structure with room categories, amenities, and a 9-step setup wizard that gets you live in under an hour.
- Buildings → floors → rooms with categories
- Amenities, services, and marketplace offerings
- Guided 9-step property wizard
- Per-property WhatsApp and AI configuration
Occupancy, revenue, forecasts — live.
Revenue charts, occupancy metrics, AI forecasting, and owner statements generated from a single source of truth.
Data models unified
API modules
Staff roles
AI guest coverage
Plays well with your stack.
WhatsApp, Gemini AI, OTA calendars, S3 storage, email — plus a documented REST API.
Bi-directional guest messaging, media, and templates.
OTA
LiveCalendar sync every 15 minutes with commission tracking across major booking portals.
VRBO
LiveiCal sync with conflict detection.
Booking.com
LiveiCal sync plus payout reconciliation.
Meraki AI
LivePowers the concierge and ID-document vision OCR.
Email (SMTP)
LiveTransactional email templates and notifications.
S3 Storage
LivePrivate, S3-compatible document storage with expiring links.
REST API
LiveOpenAPI-documented API for custom integrations.
Least privilege, by default.
Built for guest identity data: private storage, expiring links, granular roles, and a full audit trail.
14 roles, 60+ permissions
Action-level access control scoped to tenant, property, and department.
Private document storage
Guest IDs live in private buckets, reachable only via short-lived links.
Full audit trail
Every sensitive action recorded with actor, target, and timestamp.
Tenant isolation
Multi-tenant scoping enforced at the API layer on every request.
Hardened auth
Encrypted passwords, signed sessions, OTP verification, rate limiting.
Consent-first identity
Guests explicitly opt in before any identity data is collected.
Live in an afternoon, not a quarter.
Three guided steps take you from starting your free trial to an AI-assisted operation.
Set up in wizards, not spreadsheets
Business, property, and staff wizards configure your entire operation — buildings, rooms, roles, WhatsApp, and the AI knowledge base — step by step.
Connect your channels
Link Airbnb, VRBO, and Booking.com calendars; pair your WhatsApp number with a QR scan. Bookings and messages start flowing in immediately.
Let the AI take the night shift
Guests get instant answers and guided check-in. Your team gets a clean dashboard, real-time alerts, and only the decisions that need a human.
Plans that scale with your portfolio.
Start with one property. Add modules, properties, and white-labeling as you grow.
Starter
For independent hosts running one property.
- 1 property
- Bookings, calendar & OTA sync
- AI concierge on WhatsApp
- WhatsApp check-in verification
- Housekeeping & tasks
- Email support
Growth
For growing teams that want the full back office.
- Up to 5 properties
- Everything in Starter
- Finance, invoices, POS & HR
- Owner portal & statements
- OTA reconciliation
- CRM, surveys & reviews
- Priority support
Scale
For management companies and agencies.
- Unlimited properties
- Everything in Growth
- White-label branding
- Custom roles & permissions
- Dedicated success manager
- SLA & onboarding assistance
Prices shown are placeholders. Every plan starts with a full-featured 7-day free trial. Register instantly using OTP-based mobile verification—no credit card required. Once the trial ends, choose a subscription and pay online to seamlessly transition to your selected tier with all data, properties, and configurations preserved.
Operators who switched, and stayed.
“Guests now check in over WhatsApp before they even land. Our front desk stopped photocopying passports the week we switched.”
Placeholder Name
General Manager, Boutique Hotel (placeholder)
“The AI answers the 2am 'what's the wifi' messages, and I only get pinged when a human is actually needed. That alone was worth it.”
Placeholder Name
Owner, Vacation Rentals (placeholder)
“We replaced a channel manager, a messaging tool, an accounting sheet, and a housekeeping app. One login, one source of truth.”
Placeholder Name
COO, Property Management Co. (placeholder)
Questions, answered.
More questions? Read the full FAQ or talk to us.
Start your 7-day free trial on autopilot.
Get instant access to all features—including AI Concierge, WhatsApp check-in, and the full finance suite—with simple OTP-based mobile registration. No credit card required.
Start Free Trial